The Project Management Professional (PMP) will need to have significant prior experience managing residential renovation projects. They will effectively plan, schedule and manage assigned projects to include effective communication with field-based Project Managers, general contractors (GCs) and vendors to ensure projects meet designated timelines and budgets. The PMP will work from the office or from home, and they will be provided with a computer, three screens, and software to perform their job remotely. They will work closely with, and be supported in the field by Project Managers, who oversee work performed by GCs and vendors and ensure the work has been performed to a high quality standard. The PMP will maintain strict adherence to timelines by monitoring the progress of field-based Project Managers, GCs and vendors, and will manage, monitor and adjust timelines and estimated completion dates based on updates from the field.PositionWe are looking for a skilled and highly motivated person to join our Implementation Team as an entry level Project Manager. You will train extensively to learn our product and processes in order to successfully implement our software with our retail clients. The scope of what you will learn and ultimately manage for the client as an Implementation Project Manager for our point of sale software includes: warehouse, inventory and product management, back office, accounting, product import, retail firearms and operational processes. This position will focus mainly on getting our clients trained and using our POS system, while delivering excellent customer satisfaction and service.Responsibilities
Manage and coordinate the implementation of our POS product for new and existing clients.
Train new and existing clients on our POS retail software and processes.
Coordinate tasks across departments (i.e. Web, Sales, Setup, Support) for your projects.
Manage time-sensitive projects, considering quality of delivery and customer satisfaction.
Develop and maintain positive client relationships and communications.
Manage multiple projects at different stages.
Skills Required
Project management – leading an implementation from start to finish.
Strong interpersonal skills and an ability to interact directly with clients for training.
Organizational skills with the ability to identify and manage priorities.
Ability to multi-task and work in a team environment.
Excellent written and verbal communication skills.
Eagerness to learn and advance within a fast growing company.
